Last update: May 11, 2022

Crypto.com Review

This article offers a close look at one of the biggest crypto exchanges in the business: Crypto.com.

  • Crypto.com


    1. Operating Since 2016
    2. Cryptocurrencies Supported 250+
    3. Fees Vary
    4. Deposit Methods Credit/Debit cards
    5. Fiat Currencies AUD, CAD, EUR, GBP, USD, BRL, and SGD
    6. Verification Methods Email, phone, authenticator, and biometric
    7. Margin Trading Yes
    8. Futures Trading Yes

The internet is filled with an overwhelming wealth of resources on cryptocurrency and its applications. Despite its short history, it is easy to find information on cryptocurrency through the news, podcasts, and social media sites like YouTube and Reddit.

The same has not been true of cryptocurrency exchanges, despite being significant drivers of many cryptocurrency transactions.

This article offers a close look at one of the biggest crypto exchanges in the business: Crypto.com.

We will be taking a look at the following:

  • What it is
  • The digital assets it supports
  • Crypto Earn
  • Interest accrual on investments
  • Deposit limits
  • Crypto Credit
  • Crypto.com Visa card
  • Security
  • Customer support
  • Pros and cons
  • FAQs

About Crypto.com

Kong. Its founding team consisted of finance and blockchain technology experts Bobby Bao, Rafael Melo, Kris Marszalek, and Gary Or.

Formerly, the company went by a different name, Monaco Technologies (MCO). However, in 2018, the company’s founders rebranded to Crypto.com following the purchase of the coveted Crypto.com domain from Matt Blaze, a cryptographer and professor.

Since then, Crypto.com has grown to be a multifaceted financial institution by increasing its services and features index. While most cryptocurrency exchanges only deal in token swapping, Cypto.com offers Visa cards, DeFi wallet services, staking options, margin trading, and derivatives trading, and loans.

Additionally, like Binance Smart Chain (BSC) and the Ethereum Network, the open-source platform allows creators to develop their projects—i.e., NFTs, tokens, and decentralized applications.

Crypto.com also has its native coin, called Cronos (CRO). The Crypto.com coin is crucial in the platform’s operation as the network fees are paid through it. The CRO is also good for staking as it rewards users with special discounts. So far, the CRO maintains a unique position among the top 50 cryptocurrencies listed by CoinMarketCap.

Bitcoin and Other Supported Digital Assets

Crypto.com supports over 250 digital currencies by enabling user trading and staking while providing real-time data on their prices. The platform’s rich selection of assets is informed by not only an asset’s features but also its demand and supply. This selection criterion minimizes the probability of ending up with a list populated by “dead” currencies.

Some of the most commonly traded cryptocurrencies include Bitcoin (BTC), Ether (ETH), Tether (USDT), BNB, USD Coin (USDC), Terra (LUNA), Avalanche (AVAX), Dogecoin (DOGE), Litecoin (LTC), Alchemy Pay (ACH), Polkadot (DOT), Ripple (XRP), Polygon (MATIC), Bitcoin Cash (BCH), and the list goes on and on.

At the same time, Crypto.com supports more than twenty fiat currencies, some of which include the Euro, US dollar, British pound sterling, and Australian dollar.

However, users should know that not all tokens are available in all geographical areas. For example, users in Singapore cannot buy the TAU, TCAD, USDC, TUSD, PAX, or TGBP.

Crypto Earn

Crypto.com offers an outstanding feature for both long- and short-term investments.

The company has a service that lets users lock their crypto assets into a holding, only to earn interest from them later. The service is known as Crypto Earn. The main benefit is that an investor’s deposit can grow with minimum risk.

First, an investor must deposit funds into their Crypto.com account. Next, they must choose a holding term for their investment. These holding terms include a flexible holding term, one-month fixed term, and three-month fixed term. The flexible holding term guarantees the lowest interest rates, and users can withdraw funds at any moment.

These terms provide investors with much higher APR and APY yields than banks. The payout is made weekly in the same currency as the deposit. And while one can choose to deposit using any of the 30 available crypto coins, only the CRO allows users to enjoy the best rewards.

However, there is no available compound interest option, and traders in Malta, Switzerland, and Singapore cannot participate in Crypto Earn.

Interest Rates

The accrual of interest rates is not a fixed affair for any Crypto.com client or account. The interest rates are computed based on the holding term, the nature of the asset, and whether or not one is staking with the platform’s native token (CRO).

If you stake CRO on the Crypto.com exchange and leave it alone for over 6 months, you can earn interest and unlock some benefits.

For assets on the flexible term, there might be a possible yield of between 2% and 4% for cryptocurrencies and 6% for stablecoins. On the other hand, for the assets on the one-month or three-month period, there might be a possible yield of 4% to 6% for cryptocurrencies and 10% for stablecoins.

If you are a holder of the native CRO, you should expect an even higher interest rate, but with a catch. With the CRO, you can receive an interest of up to 8.5% on cryptocurrencies and 14.5% on stablecoins. However, a minimum stake of no less than 400,000 CRO tokens should be available.

Deposit Limits and Trading Fees

Crypto.com has differing minimum limits. For instance, if you want to start earning interest for BTC, you need to deposit at least 0.005 BTC. You will need 0.15 ETH for Ether, and for Stellar Lumens, you will need 400 XLM.

Regarding trading fees structure, new users without a CRO stake will have to pay 0.4% on trades with a total 30-day trading volume of less than $25,000. These Crypto.com fees are small compared with the trading fees on most platforms. Besides trading fees, Crypto.com charges no additional fees per trade.

Crypto Credit

Crypto.com will let you deposit some amount of CRO or other cryptocurrency as collateral to secure a loan. The loan involves borrowing certain stablecoins like the USDC, USDT, TUSD, and PAX. The minimum borrowing limit is $100.

To enjoy this feature, go to the app and tap on “Credit.” Then, select the cryptocurrency you wish to deposit for collateral purposes, and the app will calculate the amount of credit you are eligible for. Once confirmed, the amount will be credited to you for use.

Currently, Crypto Credit is not available in the United Kingdom, France, the United States, Germany, Hong Kong, Malta, and Singapore.

Crypto.com Visa Card

Crypto.com is one of the fewest and most innovative crypto companies that have come up with a Visa debit card. The beauty of this card is that it lets users spend their crypto using the card just as they would for fiat.

Cardholders can pay for goods and services at retailers and withdraw cash from ATMs. Additionally, it is possible to get rebates when using the card on platforms like Spotify and Netflix.

To top up the card, one will require the services of the Crypto.com app.

The Visa debit cards exist in the following tiers: Royal Indigo, Midnight Blue, Obsidian, Jade Green, Ruby Steel, Frosted Rose Gold, and Icy White. The Midnight Blue card is the most basic with no staking requirements, but with it, you can earn rewards of 1% cashback and 200 USD worth of free ATM withdrawal fees.

The rest of the cards have different staking requirements with yet increasing benefits such as airport lounge access.

Security - Is Crypto.com Safe?

Crypto.com has more than your ordinary share of security features which include authenticator, phone, email, biometric, and password verification. The advanced features are attributable to a reaction by the company to a recent hack.

The illegal intrusion, which occurred in January 2022, allowed for the theft of about $35 million worth of Ether and ERC-20 tokens. The intrusion resulted from a breach of the platform’s two-factor authentication protocol that allowed the hackers to make withdrawals without requiring the second authentication.

Since then, the company has instituted multi-factor authentication for its transactions. There is also an additional 24-hour waiting period for transactions to newer addresses. Customers must also undergo a KYC check before accessing the system.

Moreover, Crypto.com has partnered with Ledger for offline cold storage to store its assets in a secure ledger vault maintained by the partner company. In addition to this, the company has insured its assets for $350 million. The crypto platform also works with US local banks to provide $250,000 in FDIC insurance on USD balances.

Customer Support

Crypto.com has a huge following and community that uses its products. The company has a significant social media presence whereby it relays information about its services, improvements, and new features. It also has an active blog.

For some reason, this efficiency does carry over into responding to customer requests. Many customers have reported significant response delay times, and given that this is a financial institution, customers are sometimes frustrated.

Many speculate that due to the large customer base and a staff size of about 3,000 employees, the customer service team is sometimes unable to offer adequate support.

Sending an email to contact@crypto.com is the most recommended action for users who want to contact Crypto.com directly.

Pros

  • Strong security features that include KYC checks, whitelisting, and multi-factor authentication.
  • Competitively low to moderate transaction fees with discounts available
  • A beautiful and responsive user-friendly interface with outstanding functionality
  • Cashback rewards are possible in some instances
  • Vast crypto assets supported for swapping, trading, and staking
  • Support for an ecosystem of cryptocurrency products like its own credit card and NFT investments
  • You can get up to a USD 2,000 referral bonus and a 50% commission if you refer Crypto.com
  • 0% credit/debit card purchases for first 30 days of opening account
  • Easy and straightforward crypto deposits as well as faster payments

Cons

  • The platform might not be very friendly to a newbie investor owing to the complex tiers on trading fee discounts
  •  Training resources on Crypto.com are few
  • Customer support is unbearably slow, even for a crypto company
  • In some regions, it is impossible to transact with certain cryptocurrencies within the platform
  • To get significant discounts and lower trading fees, you must hold and use the CRO

Frequently Asked Questions

Is the Crypto.com App Beginner-Friendly to Users?

Just as its desktop version is strikingly intuitive, so is its mobile app. Crypto.com has an Android (Google Play) and iOS app (App Store) that users can download for their convenience. The app allows users to make transactions, keep track of their investments and check balances.

Can One Use a Credit/Debit Card to Purchase Crypto at Crypto.com?

Yes. Crypto.com allows and accepts debit card transactions as well as other payment methods like bank account and bank transfer.

Does Crypto.com Offer a DeFi Wallet?

Yes. With Crypto.com, users can own a DeFi wallet to use in transactions and store their funds privately.

What Benefits Does One Get from Staking with Crypto.com’s CRO?

Apart from expanding one’s portfolio, staking with Crypto.com’s CRO enables one to earn unprecedented interest rates on their crypto. It also gives one a discount on trading fees and extra cashback and unlocks additional crypto.com wallet features.

What’s the Minimum Deposit for Bank Transfer?

The fee to withdraw from your USDC wallet is 25 USDC, while the minimum deposit or withdrawal for bank transfer is 500 USDC.

Is Crypto.com Available In All US States?

You can sign up to Crypto.com from every U.S. state except from New York.

What Fiat Currencies Does Crypto.com Supports?

AUD, CAD, EUR, GBP, USD, BRL, and SGD.

Crypto.com Exchange Review for Australia

Are you one of those Australian crypto investors looking for a well-established crypto exchange with excellent security measures, easy verification process (which can take up to three business days), regulated by AUSTRAC, has its own wallet, and offer Australian payment methods such as PayID, BPay, PayPal, Osko, and POLi? Then Crypto.com is for you!

Crypto.com is a well-known crypto exchange platform with support for a range of cryptocurrencies and blockchain-related products. Crypto.com users can buy, sell, and trade a wide list of cryptocurrencies, and enjoy relative low transaction fees. Aside from that, Crypto.com offers an NFT marketplace, a standalone crypto wallet that lets you take personal control of your private keys,, a decentralized exchange, and cryptocurrency credit cards. Moreover, the exchange allows its users to stake their crypto or ‘hodl’ it inside the platform’s crypto wallet for a specific period of time, and potentially earn up to 14.5% interest!

For those crypto investors looking to purchase and hold cryptocurrencies such as Bitcoin, Ethereum, and other altcoins like XRP, Crypto.com is certainly a great pick. Trading fees are limited to 0.40% and lower with significant holding of the CRO coin or high trading volume. Crypto.com currently supports over 250+ cryptocurrencies and provides avanced order types. Plus, you can also trade crypto futures on the platform.

All in all, Crypto.com is a solid pick for crypto traders out there searching for a crypto exchange with an extensive list of supported cryptocurrencies and relatively low fees. Crypto.com is perfect for crypto traders and investors who feel confident managing a financial account via a mobile app and can be ideal for those with intermediate crypto experience and knowledge.

Now, if you’ve already tried Crypto.com and for some reason not satisfied, then we highly recommend you check our Best Crypto Exchange in Australia for a list of well-established exchanges such as Swyftx, Coinspot, Digital Surge, and more!

Crypto.com Exchange Review for Canada

Are you a Canadian crypto trader looking for a FINTRAC-regulated crypto exchange to buy Bitcoin and other popular crypto assets? An exchange that accepts Canadian Dollars and supports different payment methods such as e-Transfer, Interac, and wire transfer? Then Crypto.com is for you!

Crypto.com a prominent cryptocurrency exchange platform that supports a broad range of crypto assets as well as other blockchain-related products. Crypto.com customers can buy, sell, and trade a wide range of cryptocurrencies while enjoying lower fees such as trading and deposit fees.

This exchange also offers a standalone crypto wallet, and NFT marketplace, cryptocurrency credit cards, and a decentralized exchange. Crypto.com also enables its users to stake their crypto assets inside the platform’s dedicated wallet for a certain period of time and potentially earn up to 14.5% interest.

If you’re a Canadian trader/investor who wants to buy and hold crypto assets like BTC, ETH, and other popular crypto assets, then Crypto.com is surely a solid pick. Trading fees are limited to 0.40% and decrease if you have a big holding of the CRO coin or high trading volume. As of writing this, Crypto.com currently supports more than 250 crypto assets.

On a side note, if you’ve already tried Crypto.com and for some reason not satisfied with their products and services, then we highly recommend you check our Best Crypto Exchange in Canada for a list of well-established exchanges such as BitBuy, NDAX, and more!

Crypto.com Exchange Review for UK

Are you a UK crypto trader searching for a FCA-regulated crypto exchange that offers great user interface, ease of use, trading tools like charting, relatively low taker/maker fee, and a broad range of popular cryptocurrencies? Then Crypto.com is for you. It is one of the best crypto exchange providers in the crypto space right now to trade cryptocurrencies.

Crypto.com is a well-established crypto trading platform that supports a myriad of cryptocurrencies and other blockchain-related services and products. Users can buy, sell, and trade popular crypto assets while enjoying relatively low fees. Aside from that, Crypto.com is also perfect for you if you’re interested in NFTs.

Crypto.com also allows its users to stake their digital assets inside the platform’s crypto wallet for a specific period time and can earn as much as 14.5% interest. If you’re a UK investor who wants to purchase and HODL cryptocurrencies such as ETH and BTC, then Crypto.com is good choice.

The trading fees are limited to 0.40% and can be lower if you have a large sum of holding of the CRO coin or high trading volume. To sum it up, Crypto.com is a solid pick for crypto enthusiasts out there looking for a crypto exchange with an extensive list of supported cryptocurrencies and great financial services.

Now if you’ve already tried Crypto.com and for some reason not satisfied with the platform, then we highly recommend you check our Best Crypto Exchange in the UK for a list of well-established exchanges such as eToro, Gemini, and more!

Verdict

Crypto.com is a prominent and respectable cryptocurrency exchange platform, as demonstrated by this review. Crypto.com allows you to trade top crypto with the lowest maker/taker fees, the best execution prices, and deep liquidity in the crypto industry. By now, we hope that you have a grasp of how it works and whether it is the right fit for your cryptocurrency needs.

For traders looking for a crypto trading platform with advanced security features, extensively supported currencies, relatively low fees, and a variety of staking options, Crypto.com is an excellent start. And, unlike other crypto exchanges like Coinbase, Crypto.com will reward its investors with high interest rates and extensive features.

author Marco Vela

A crypto obssessed digital marketer passionate about making a difference in the world. When he's not behind the computer he can be found hiking, camping and relaxing with his dog.